Name
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First Name
Last Name
Email
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1. What interests you or attracts you most about the role with the Prosper Paediatrics
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2. What are your longer term career aspirations ?
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Do you see a role at Prosper as an interim step on the way to your career? If you were happy and a good fit for the Prosper team, would you hope to stay on for at least a number of years?
4. Further clarification of your flexibility in relation to your preferred hours:
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Select any that best apply
further clarification if needed
5. Our shifts are rostered from 8.30 am to 6 pm Monday to Friday.
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Please advise the shift times you are confident of being able to accept :
Further clarification if needed:
6. ROSTERING CHANGES
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Shifts may have varying start and finish times or locations at North Adelaide or Toorak Gardens each week or from roster to roster to accommodate expected operational needs. Unexpected operational needs can arise, and staff may be asked at short, but reasonable, notice to change a rostered start and finish time or shift location. Please advise the degree to which you expect to be able to accommodate these variations and changes. Select any that apply:
Further clarification if needed:
8.(a) As a receptionist, suggest a couple of things you could do to make an adolescent feel welcome and more at ease when they visit the practice?
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8 (b) A child is throwing cushions in the waiting room. What are a couple of strategies you, as the receptionist, could try to resolve the problem?
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8 (c) A newborn is crying and distressed after an examination with the doctor. You are the receptionist. Who else could be feeling distracted and upset in response to the distressed baby and what could you do to help?
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9 (a) Prosper Paediatrics' staff work as a team on a shared digital reception and at two sites. The administrative supports for private paediatric medical services are complex and often involve multiple steps. Could you suggest a brief explanation of why a Soccer, Footy, or Netball team may be like our Prosper Paediatrics Team.
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9 (b) What are some small ways in which you could contribute to a posititve atmosphere and daily team outcomes if your were a receptionist on that team.
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9 (c) It appears that another receptionist has made a mistake (eg giving the wrong appointment information etc) and the patient is upset or annoyed about it. How would you respond to this patient?
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9 (d) All staff are required to share responsibility for spot cleaning, set-up, cleaning and tidying of consulting, reception, waiting, kitchen and bathroom areas during each shift. Leaving the desk to attend to these tasks helps promote better workplace health. Would you have any concerns about that?
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10 (a) Can you give an example of some procedure that was required of you in a workplace and outline the problems that may have resulted had it not been followed?
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10 (b) What are some benefits that flow when all team members regularly review procedures and policies and any updates?
10 (c) If when following a policy or procedure, you experience some difficulties or problems, what are some steps you could take to resolve these?
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11 (a) New staff are trained on the job. We supervise closely and start with simpler tasks that introduce and help you learn our systems and procedures. As you master these, we introduce further training and tasks. Are you happy to learn in this way?
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11 (b) Are you happy to take a proactive approach to review and learn policies and procedures during your shifts during allocated times or when time permits or a situation requires that you clarify your understanding?
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Are you happy for the manager to contact your referees?
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