Referrers and other providers- patient correspondence and new patient referrals:

Secure messaging (ONLY) is

  • strongly preferred & requested FOR ALL PATIENT-SPECIFIC CORRESPONDENCE.

  • REQUIRED for all general paediatrician new patient referrals.

    All referrals should nominate the particular provider by their name. Unnamed general paediatrician referrals cannot be considered due to the providers’ extremely long wait times, overstretched capacity and book closures.

    Due to long wait times and tight books, the general paediatricians have limited capacity for acceptance of new patient referrals.

Secure Messaging addresses for all associated providers:

Healthlink EDI (drconway) -best and free to GPs

Argus (prosperp@argus.net.au)

Medical Objects (XP5065000QR) or use the Doctor Recipient's Provider Number

ReferralNet (GEN11508) or use the Doctor Recipient's Provider Number

Public Hospital Doctors: A letter for referral can be sent from the EMR. If addressed or copied to a doctor associated with Prosper Paediatrics, it will be delivered by Healthlink. Please make your referral intention to the paediatric specialist clear in the letter and ensure your provider number and the date of the referral are included.

Postal Address for all associated providers

If secure messaging, fax or email are not possible,

  • Post to the provider at PROSPER PAEDIATRICS, 120 KENSINGTON ROAD, TOORAK GARDENS SA 5065.

  • However, general paediatric new patient referrals will not be accepted for consideration by this mode of delivery.

New Patient Referrals for General Paediatricians:

The General Paediatricians cannot receive or consider any new patient referral (including for previous patients not seen in 3 years) if sent by email, fax, post or delivered by hand.

The following general paediatricians have closed their books, to new patient referrals: Marianne Yanni, Noha Soliman, Josie Nozza.

The following General Paediatricians will consider acceptance of a very detailed referral* sent to them via Secure Messaging:

Brian Conway, Rebecca Holst, Jane Smith, Rishi Agrawal, Kavita Rasiah and Thu Kent.

The administrative team has been managing a huge number of new patient referrals and requests with no funding. We ask that you do not send any New Patient referrals via email, fax, post or by hand delivery and use ONLY SECURE MESSAGING.

*For a general paediatric new patient referral to be considered, it must

  • be sent by Secure Messaging

  • AND should detail significant or serious clinical concerns and

  • a need for specialist paediatrician assessment, diagnosis and management regarding

    • medical concerns in infants, children and adolescents.

    • infant, toddler & preschooler developmental concerns.

  • and fully detail previous, current or planned clinical or allied health assessment, management or therapeutic pathways, referrals and interventions for the concern.

    Other referral options and pathways

    Please consider other referral options and pathways instead of or concurrently with referral to a paediatrician, including Mental Health Care Plans and Team Care Plans, psychology assessment and therapy for developmental, mental health, behavioural and learning concerns and ADHD and ASD; audiology for hearing or learning or attention concerns; play therapy for under 11; allied health for developmental assessment and therapy (including for ASD and ADHD concerns), online and community programs and appropriate paediatric medical or surgical subspecialist referral.

Why Secure Messaging?

Secure Messaging is indisputedly the best system and practice because it allows significant

  • minimisation of cybersecurity and privacy risks.

  • streamlining of efficient correspondence between medical practice software systems. 

  • reduction in correspondence complexity and costs for both sender and recipient.

The use of other delivery systems, combined with unprecedented appointment request numbers and referrals, has led to significant unfunded excessive demands on Prosper Paediatric's administrative team and significant additional unfunded costs to paediatricians' practices. We trust in and thank you for your understanding.

Any new patient referral for the general paediatricians sent via email, fax, post or by hand delivery cannot be accepted by them for their review and will be returned. 

Please send all patient correspondence via Secure Messaging (Healthlink, Medical Objects, Argus, ReferralNet).

Please ONLY use Secure Messaging; do not additionally send correspondence by other methods.