Referrers and other providers- patient correspondence and new patient referrals:

  • Secure messaging (ONLY) is

  • strongly preferred & requested FOR ALL PATIENT-SPECIFIC CORRESPONDENCE.

  • REQUIRED for all general paediatrician new patient referrals.

  • The referral letter must be addressed to one (only) provider by their name.

  • Unnamed general paediatrician referrals cannot be considered due to the providers’ extremely long wait times, overstretched capacity and book closures.

  • Due to long wait times and tight books, the general paediatricians have limited capacity for acceptance of new patient referrals and cannot consider unnamed referrals.

  • Referrers are welcome to send more than one referral letter.

Secure Messaging addresses for all associated providers:

Healthlink EDI (drconway) -best and free to GPs

Argus (prosperp@argus.net.au) (to be phased out by 2026)

Medical Objects (XP5065000QR) or use the Doctor Recipient's Provider Number

ReferralNet (GEN11508) or use the Doctor Recipient's Provider Number

Public Hospital Doctors: A letter for referral can be sent from the EMR. If addressed or copied to a doctor associated with Prosper Paediatrics, it will be delivered by Healthlink. Please make your referral intention to the paediatric specialist clear in the letter and ensure your provider number and the date of the referral are included.

General (non-patient) correspondence- all associated providers

  • Email to the admin email address (preferred).

  • Post to the provider at PROSPER PAEDIATRICS, 120 KENSINGTON ROAD, TOORAK GARDENS SA 5065.

  • However, general paediatric new patient referrals will not be accepted for consideration by any mode of delivery other than Secure Messaging.

  • The administrative team has been managing a huge number of new patient referrals and requests with no funding. We ask that you do not send any referrals or other patient correspondence via email, fax, post or by hand delivery and use ONLY SECURE MESSAGING.

New Patient Referrals to the associated paediatric specialists

Information about capacity, wait times and book closures is available here:

Why Secure Messaging?

Secure Messaging is by far the best correspondence system because it allows significant

  • minimisation of cybersecurity and privacy risks.

  • streamlining of efficient correspondence between medical practice software systems. 

  • reduction in correspondence complexity and costs for both sender and recipient.

The use of other delivery systems, combined with unprecedented appointment request numbers and referrals, has led to significant unfunded excessive demands on Prosper Paediatric's administrative team and significant additional unfunded costs to paediatricians' practices. We trust in and thank you for your understanding.

Any new patient referral for the general paediatricians sent via email, fax, post or by hand delivery cannot be accepted by them for their review and will be returned. 

Secure Messaging requirements have been implemented to help prevent further closure of paediatricians’ books.

Please send all patient correspondence via Secure Messaging (Healthlink, Medical Objects, Argus, ReferralNet).

Please ONLY use Secure Messaging; do not additionally send correspondence by other methods.