New Patient Referrals & obtaining Appointments
We ask that you read the information provided in this section of the website and follow the appropriate links for more details.
Our staff resources are required for administration services for current patients.
The use of email for essential communications, online information, and request forms will be an ongoing feature of your engagement with the reception and administrative team at Prosper Paediatrics. This approach allows us to provide excellent services on behalf of the associated doctors, cost-effectively, efficiently, accurately, and consistently. Together with the referral requirements, it helps providers keep their books open and care for as many children as possible.
New Patient Referrals- information for families
Please ask your referrer to address the referral by name and send it by Healthlink (or other Secure Messaging).
Named referrals are required by the associated providers and for privacy reasons.
Some specialists have closed their books.
Most specialists’ books are open, but not all referrals can be accepted.
Closed books:
Paediatric Neurologist Dr Romain Briest
Paediatricians Dr Josie Nozza
Open books
Neonatologist: (infants to about two years of age):
Paediatricians ( Doctors for infants, children and adolescents):
Brian Conway, Rebecca Holst, Jane Smith, Kavita Rasiah, Rishi Agrawal.
These specialists have cancellation lists and may bring forward appointments where possible, provided their private practice continues. Priority is given to referrals triaged as more urgent.
If your child’s referral is accepted but triaged as non-urgent or less urgent, they will be placed on a wait list until current capacity constraints allow appointments to be offered.
Referrals to associated paediatricians or neonatologist.
For important information about referral, the intake process, and wait times, please go to:
Referrals- must be individually addressed.
Individually personally addressed referrals are required because of the following:
Providers’ capacity constraints.
Each associated doctor practices independently to provide healthcare and is not employed by or directed by Prosper Paediatrics.
Prosper Paediatrics is not a healthcare provider and cannot triage or allocate referrals, but instead provides administrative services and facilities to the associated doctors.
Referrals, Privacy and consent to share information
Privacy requirements and responsibilities require that the referral letter be personally addressed to a provider. The referral conveys your consent to the sharing, collection and use of personal information with that nominated provider for the consideration of the referral by that nominated provider, and for intake procedures. If the referral is accepted, your consent is in place for the sharing, collection and use of information to provide healthcare until the expiry of the referral term.
However, if your child’s referral is addressed to Dr A, you can provide a written consent to have this referral addressed to Dr B. We provide an online form for this at: https://prosperpaediatrics.au/referral-direction-consent
You may withdraw your consent and ask that we deactivate the referral, close the intake, and, if an appointment has been booked, cancel it. Such requests should be made in writing and without delay.
Your Provider’s Fees
Providers do not offer bulk billing, and fees must be paid on the day immediately following your child’s appointment. Information about your provider’s fee policiesis available here:fee payment, bookings, fees & cancellations, as well asMedicare rebates.
You can view the providers’ fee schedules here.
Please ensure you understand and accept these requirements, terms and conditions if you wish to request or accept an appointment.
Concerns regarding Fees:
As a private practice, services are funded only by patient fees. Your fees allow your doctor to provide excellent, enhanced continuity of care, with budgets that are substantially lower than those in the public system. Unfortunately, concessions cannot be offered to New or Returning Patients. Medicare provides substantial assistance, but we understand that some families will prefer or need to seek free public health or lower-cost services. If so, ask your GP, as soon as possible, to redirect the referral to the appropriate public paediatric health service for your area, whether that is the Women's and Children's, Flinders, Lyell McEwin or Modbury Hospitals or a lower-cost private service. The providers do not offer bulk billing, and, unfortunately, concessions cannot be offered.