Prosper Paediatrics -the reception & admin team.
Prosper Paediatrics provides the reception, administration and facilities for your provider as part of our services to their independent practice.
Prosper Paediatrics manages bookings, billing, and other reception care. We ensure your communication with your provider and other correspondence are sent or filed securely and efficiently. We aim to resolve your requests and concerns effectively. If needed, we will communicate your question or request to your provider if we cannot resolve it on your behalf.
You won’t find random messages on post-it notes floating around our workstations. We use secure, consistent communication and filing procedures, using the best digital and IT tools. Your requests are entered into your file and reliably flagged to your provider.
Prosper Paediatrics (the trading name for Paediatrics at Burnside Pty Ltd) is a small family profit-for-purpose business providing highly specialised management and administrative services and facilities to sole practitioners in paediatric healthcare.
The Associated Medical and allied health practitioners are passionate about and focused on clinical work and health care services for their patients. They rely on Prosper Paediatrics to efficiently provide the reception, administration and well-equipped consulting room services they want and need for their practice.
Angela is the Managing Director and Dr Brian Conway is a co-director of Paediatrics at Burnside Pty Ltd. Angela has qualifications in Law, Economics, Education and Design. Genevieve manages accounts and the providers’ appointment books.
The various associated practitioners are a diverse group, with a range of other professional and family responsibilities and practice styles. They practice privately on a part-time basis. Some check and respond to tasks daily, whilst others check in once or twice a week. Each provider conducts their practice independently. The providers are not employed or directed by Prosper Paediatrics. Rather, Prosper Paediatrics works alongside them, providing advice, specialised systems and services, support and facilities to help them provide excellent care.
The role of a Service Provider
Prosper Paediatrics is a “Service Provider” business. In the Australian economy, Service Providers work with businesses of all kinds to enhance efficiencies, reduce costs and take hassles and headaches away so that businesses, small and large, can concentrate on what they love and do well. Service Providers can be experts and specialists in helping businesses with such matters as IT, accounting, book-keeping, transcription, phone services, cleaning, property maintenance, HR, payroll, legal services, workplace health and safety training, general staff training, and billing. Prosper Paediatrics is an expert in the administrative aspects of paediatric specialist practice.
A large number of paediatricians work at least part-time in the public system. Many will never undertake a private practice. Others do, often only because they can engage a Service Provider like us to support and assist them.
The associated Specialist Providers have each independently chosen this group associate arrangement located with Prosper Paediatrics’ services and rooms for professional benefits, including:
co-location with easy access to professional colleagues of similar mind, for mentoring, case reviews and general professional discussions and development;
easy provision of locum cover with their colleagues;
to facilitate their colleagues taking referrals, as per medico-legal and ethical requirements, if they cannot accept them within an appropriate time frame or because they do not believe they are the best doctor for that referral.
to help them provide better professional services and work alongside colleagues who share the same goals of providing
to share better-quality services, increase efficiency, and reduce costs so that their care can remain affordable in the community and allow families a genuine choice for private care and continuity of care with their doctor.